Integrated Neighbourhood Home Care Program

East Toronto Health Partners' (ETHP) Integrated Neighbourhood Home Care Program is an initiative in Thorncliffe Park and Taylor-Massey that aims to improve home care services for adults. The goal is to make home care more connected and better for the people who need it and the people who provide it. This aligns with ETHP’s mission of building a healthier and more equitable East Toronto – enabling every person and neighbourhood to thrive. 

The Integrated Neighbourhood Home Care Program is expected to launch in fall 2024. We will update this page with details of the program as they are confirmed.

Join us in-person to learn more about the Integrated Neighbourhood Home Care Program!

When: Thursday, July 25, 2024 from 6 p.m. to 7:30 p.m.

Where: Thorncliffe Park Youth Wellness Hub (45 Overlea Blvd., inside East York Town Centre. Please use mall Entrance 6; we are located beside Dollarama.)

What to expect: Meet the team behind this exciting new home care program, learn more about how it can help you and your family, and share your thoughts on home care services can be further improved in your neighbourhood. Refreshments will be available.

This event is free. Everyone in Thorncliffe Park is welcome.

Our team is also planning an in-person session in Taylor-Massey, so people in this neighbourhood can also learn about the Integrated Neighbourhood Home Care Program. Stay tuned for more information!

Register for the in-person sessionon July 25, 2024

What is home care? 

Home care is healthcare or supportive care provided by a healthcare professional or caregiver at a patient’s or client’s home. Home care services are for people of all ages who require care in their home, at school or in the community. 

Seniors and people with complex medical conditions of all ages can often stay in their own homes if they have some support. This includes: 

  • People with chronic conditions 
  • People who require palliative care 
  • People who require post-acute care at home 
  • People with disabilities who require care over a longer period to remain safe at home

What is the Integrated Neighbourhood Home Care Program? 

The Integrated Neighbourhood Home Care Program  is an initiative in Thorncliffe Park and Taylor-Massey that aims to improve home care services for adults. The goal is to make home care more connected and better for the people who need it and the people who provide it. 

This aligns with the mission of East Toronto Health Partners (ETHP), the Ontario Health Team serving East Toronto: building a healthier and more equitable East Toronto – enabling every person and neighbourhood to thrive.  

The program involves different healthcare, social services, and community organizations in East Toronto working together with community members to make home care more reliable and easier to get. These organizations are members of ETHP. 

The program also involves Ontario Health and Home and Community Care Support Services Toronto Central. (In July 2024, Home and Community Care Support Services Toronto Central will become a provincial support services organization called Ontario Health at Home.) 

The program is part of the Ontario Government’s plan to modernize home and community care in Ontario. Learn more about the Ontario Government’s plan. 

How does the Integrated Neighbourhood Home Care Program work and who is eligible? 

Starting fall 2024, eligible people may receive home care services through the Integrated Neighbourhood Home Care Program. To qualify for these services, people must: 

  • Be aged 18 and older 
  • Have OHIP or Interim Federal Health Program (IFHP) coverage 
  • Live in the Thorncliffe Park or Taylor-Massey neighbourhood 
  • Need home care based on a comprehensive assessment of what they need to live and stay healthy at home on their own 
  • Not need palliative care 

Eligible adults may self-refer or be referred by a healthcare, social services or community provider. Providers may include your family doctor or nurse practitioner; Home and Community Care Support Services Toronto Central; or a provider at Michael Garron Hospital, Provindence Healthcare or a neighbourhood clinic such as Health Access Thorncliffe Park and Health Access Taylor-Massey.  

All eligible adults must consent to receiving home care through this program. Once participation is confirmed, the program team will contact the client to share next steps. This may include working together with the client and their loved ones to create a home care plan that meets the clients needs. Clients and their loved ones will stay in touch with their home care team and receive home care services for a specific period of time. 

What home care services does the program offer? 

 Each home care client will receive services that help them meet their unique needs. Home care services may include: 

  • Wound care nursing supports and supplies 
  • Rehabilitation services  
  • Personal support services 
  • Daily personal support worker 
  • Dietitians  
  • Foot care 
  • Home-based primary care (for example, a family doctor or nurse practitioner visiting you at home) 
  • Food security supports (for example, access to a food bank) 
  • Coordinated care planning through ETHP’s Primary and Community Care Response Teams 

 

Other frequently asked questions 

The Integrated Neighbourhood Home Care Program includes health and social services providers from:


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Michael Garron Hospital
Providence Healthcare
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The Neighbourhood Group Community Services
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WoodGreen Community Services