Health Access Taylor-Massey

Health Access Taylor-Massey (HATM) is a healthcare, community and social services centre located in Crescent Town. We offer connections to services and resources, including COVID-19 supports, to people who live in the Taylor-Massey neighbourhood and surrounding areas.

Our goal is to improve the health and well-being of local residents by making it easier for people to find the care they need in one place that is close to home. Our diverse team of healthcare providers includes family doctors, nurses, mental health counsellors, a resource navigator and others.

Our services are free. A valid health card or Interim Federal Health Program (IFHP) coverage is required to access medical services.

Language interpretation is available by request. Our team also speaks languages like Arabic, Cantonese, Dari, Farsi, Hindi, Mandarin, Pashto, Tagalog and Urdu.

We continue to work with local residents so we can add or adjust services based on community feedback. We encourage you to visit this page for updates.

HATM is part of a larger network of care that ETHP is developing in Taylor-Massey, which aims to better connect local residents with the healthcare and social services they need closer to home, including team-based primary care (family doctors, nurse practitioners and others), home care, community care and more.

Address

4 The Market Place, East York, ON, M4C 5M1 (Formerly Crescent Town Health Centre)
(Please use the main entrance in the square.)

• If you are driving, please see wayfinding instructions (Download PDF).
• If you are walking, please see wayfinding instructions (Download PDF).
• If you are walking from Victoria Park Station, please see wayfinding instructions (Download PDF).
• If you need to use the accessibility entrance, please see wayfinding instructions (Download PDF).

Hours

We offer a wide range of walk-in, by-appointment and by-referral health, community and social services. Different services are offered during different days and hours. Services and hours are subject to change.

Please see the calendar below for the most up-to-date hours. Hover over the calendar to scroll down and see additional dates and times. Click on the service you are interested in to learn more.

Due to unforeseen circumstances, Health Access Taylor-Massey is closed on September 18, 2024. If you have an appointment, your care provider will contact you to reschedule it. We apologize for any inconvenience. 

Eligibility

We provide care, and connections to services and resources, for people who live in the Taylor-Massey neighbourhood and surrounding areas. This area is defined as east of Woodbine Avenue, west of Warden Avenue, southeast of Warden Avenue, north of Danforth Avenue, and south of St. Clair Avenue. (Please see the below map.)

If you live outside this area, we suggest using the Toronto Health and Social Services Directory to find a place near you that offers the care and services you need. 

Our Services

Please note: Our services are not meant to address health and wellness emergencies. If you or someone you know is in danger, please call 9-1-1 or go to your nearest emergency department.

HATM is not a walk-in clinic. Appointments for all services are preferred. Please call 647-251-8195 to book an appointment for a service. We have limited capacity for same-day appointments for urgent health concerns that do not need hospital care. Please call before you come to confirm availability.

We offer the following on-site services by appointment. Please call 647-251-8195 if you have questions.

• Family doctors who provide short-term follow-up care and prescriptions when needed (limited same-day urgent appointments, please call 647-251-8195 for availability)
• Family doctors can also provide:
  • Pap test* (test for cervical cancer)
  • Referral for fecal immunochemical test* (test for colon cancer) – test will be mailed to you to complete at home
  • Referral for mammogram* (test for breast cancer) – test will take place off-site**
  • Flu vaccines
• A resource navigator (a healthcare professional who can help connect you with the services you need in the community, health and social services systems)
• Mental health (wellness) counsellors who can help you manage stress, anxiety, changes in mood, and more.

*Please note these services have specific eligibility criteria. A staff member may ask you questions to determine if you need these services.

**You can also book a mammography directly with Michael Garron Hospital by completing the online form here.

We offer the following on-site services by referral. You can make a self-referral to most of the following services by calling 647-251-8195. 

• Prenatal care (medical care for people who are pregnant)***
• Diabetes care by registered nurses and dietitians (counselling, education and support to help adults manage their type 2 diabetes or prediabetes)
• Healthcare and social services team (team of doctors, nurse practitioners**** and case counsellors who provide healthcare, supportive counselling, settlement services and more to people who need these services, including newcomers)

***You can also self-refer for prenatal care at HATM by completing the online form here.

****Nurse practitioners are nurses with additional schooling and training that practice with an expanded scope of practice. Nurse practitioners are able to diagnose, order tests (including bloodwork, ultrasound, x-rays, CTs and MRIs), prescribe medication and make referrals to specialists. Nurse practitioners can provide education on managing chronic diseases and acute illnesses. They are also able to provide counselling and support to you and your family members. Nurse practitioners work independently as well as with other team members, including doctors, to ensure patients receive the best possible care.

We can also connect you to a full range of other health and social services available in the community. These include:

• Substance use and harm reduction services
• Home care
• Seniors services
• Housing supports
• Settlement services
• Food security
• Youth services
• Employment services
• Mental health and wellness supports
• Child and family supports
• Developmental services