ETHP submits detailed proposal for modernizing home care in Toronto’s east end

A client and a personal support worker sitting side-by-side on a sofa and smiling.

A personal support worker from VHA Home HealthCare, a member organization of ETHP, provides care for a client.

East Toronto Health Partners (ETHP), the Ontario Health Team (OHT) serving East Toronto, has submitted a detailed proposal to Ontario Health (OH) that aims to modernize home care in Toronto’s east end.

ETHP was one of seven OHTs invited by OH to submit a comprehensive proposal – also known as a “home care modernization leading project” – that supports the province’s next phase of expansion of home care delivery by OHTs.

The invitation came after OH reviewed an initial proposal ETHP shared in March 2022.

To develop this more detailed proposal, ETHP worked with its various member organizations and community members in East Toronto, including people who receive home care or have loved ones who receive home care.

We submitted this detailed proposal in June 2022.

If successful, our project will help ETHP redesign care for our priority populations through strengthened inter-professional and inter-organizational teams that are aligned with the unique needs of different neighbourhoods.

This work would begin in Thorncliffe Park and Taylor-Massey, two high-needs areas that were disproportionately impacted by the COVID-19 pandemic, with our local primary care and community partners.

We would also work closely with OH, Home and Community Support Services Toronto Central and the Ontario Ministry of Health.

The project would be implemented as a “targeted phase of innovation and learning”, as defined by OH, that helps inform provincial planning related to home and community care modernization.

The project would also help inform the development of other care models and the Ministry of Health’s engagement processes and policy development.

However, the structure of this and other home care modernization leading projects does not signal the direction of final decisions on home and community care modernization in Ontario.

How you can help us improve home care in East Toronto

This is an ongoing project where we hope to engage and include the voices of community members in East Toronto, particularly those who receive home care or have a loved one who receives home care.

Hearing feedback and experiences from these individuals is important and will inform our work in ensuring home care works best for the people who need it.

If you or a loved one has received home care services in East Toronto and would be willing to help make home care better for our community, we want to hear from you:

  • What is most important to people who receive home care?
  • What is most important to the families of people who receive home care?
  • What improvements are needed?
  • How can home care be more connected to other services and supports in the community?

Click here to share your experience or get involved in improving home care in East Toronto.

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